WooCommerce Frequently Questions and Answers

If this is the first time you have heard about WooCommerce, then you probably have many questions you want to ask. It’s normal, and we want to guide you towards understanding how the e-Commerce environment works and how to use WooCommerce for your online store.

What is WooCommerce?

WooCommerce is a free, Open-Source GPL complete e-Commerce solution designed and integrated as a WordPress plugin. Mike Jolley and Jay Koster first developed WooCommerce.

The platform started as an improvement of JigoShop‘s fork on GitHub. WooCommerce is a part of the Automattic company and is used by millions of people worldwide, being recognized as the most popular WordPress plugin ever designed and one of the most stable and robust e-Commerce solutions out there.

Learn more about WooCommerce

What is WordPress CMS?

WordPress is the most popular content management system available on today’s web. WordPress is a simple, clean, and compelling platform that allows its users to build and maintain unique websites communities and, among many other purposes, to create online stores.

WooCommerce is one of the thousands of plugins designed for WordPress, a plugin that handles the creation online shops for small to large-sized organizations.

You can learn more about WordPress and the community by visiting their official website.

How Much Does WooCommerce Cost?

The beauty about WooCommerce, just like with WordPress, is that it comes free of charge. You don’t have to pay anything to install this plugin on your WordPress website, and it takes only 2 minutes to do it.

Just like WordPress, WooCommerce comes clean of plugins and extensions. The platform is relatively easy to handle and feature-rich, but if you want to improve the interface and bring some new functionality to your store, you will need to buy extensions and themes.

Themes usually go from about $20 to $80, and extensions vary in price. Keep in mind that WooCommerce is Open-Source, and that means you can easily contribute to its code and include all the modifications you want.

How Many Products Can I Add to My WooCommerce Website?

Unlimited number! WooCommerce doesn’t come with limitations in terms of products. You can add unlimited categories, product tags, images, revisions, and whatever you may think of.

What Kind of Products Can I Sell Using WooCommerce?

WooCommerce offers a comprehensive user interface that enables you to sell physical and digital goods and brings options for promoting affiliate programs from various marketplaces allowing you to build an affiliate marketing business. You can also sell subscriptions and build membership websites using WooCommerce.

In short, WooCommerce makes a good partner for a successful retail operation, whether digital or physical.

What Payment Gateways Does WooCommerce Offer?

By default, WooCommerce offers options for customers to pay with PayPal using an account or using a credit card or cash on delivery system. However, you can also add countless add-ons that allow you to accept card payments, Amazon PaymentsStripeAuthorize.netPayFast, PayU, and Chase.

What About Shipping Plans?

WooCommerce enables free shipping and tax-shipping based on location. You can set up your shipping plans and display them in the checkout form. WooCommerce includes all countries and cities, and all you have to do is to select the one that you want to operate in or even set up Worldwide shipping classes.

Can I Translate WooCommerce in My Language?

Of course, you can! WooCommerce is already translated into over 50 languages, and many others are still under development. The language file is available in the original WooCommerce folder under i18n/languages.

Can I Build My WooCommerce Theme?

Yes, you can! However, there are hundreds of powerful and exciting themes developed by famous designers at ThemeForest and even in the official WordPress themes repository.

How Many People Use WooCommerce?

According to Barn2.com, at least 5+ million stores are the number of active installs of the free WooCommerce plugin. 

Read more here: How many websites use WooCommerce? Usage stats + Infographic 2021

Is WooCommerce Developer Friendly?

WooCommerce is the result of the Open-Source community at WordPress. This means people who contribute to WordPress also contribute to WooCommerce. It’s simple, flexible, and integrated with the platform you already like and know.

WooCommerce is currently under heavy development by over 340 official contributors, but you can talk to them, help them and join them in the WooCommerce developer community.

4 Common WooCommerce Errors And How To Deal With Them

1. Can’t Add Another Product to Cart WooCommerce Error

This error is triggered when you try to add a product to the cart. The error message says:

“Can’t add another product to cart”

This error is typically caused by a conflict with the WooCommerce settings or plugins. You can resolve this issue by following these steps:

  1. Check the WooCommerce settings and make sure that the “Allow adding products to cart” option is enabled in the General tab of your Settings screen.
  2. Check if any plugins are interfering with WooCommerce functionality, and turn them off if needed.
  3. If you have a custom theme, check if there are any conflicts with it and update your theme.

2. Declination of Service or Authorization for Payment Processing Failed

The Declination of Service or Authorization for Payment Processing Failed notice means that the payment processing service provider was unable to process the transaction. This can happen for a number of reasons, but it is usually due to an issue with the customer’s bank or credit card.

In these cases, it is always best to contact your payment processing service provider and see if they can provide you with more information about why the transaction failed.

3. Instant Payment Notification Failed

If you have a WooCommerce online shop, then you have to be prepared for the possibility of instant payment notification failing.

There are many reasons why notification might fail, but the most common one is that the customer’s bank declined the transaction. This can happen if someone else has fraudulently used their card and they have not yet been caught. It can also happen when a customer has not checked their statements and they do not know that they are in debt.

If you want to avoid this problem, then make sure that your customers’ bank account details are up-to-date on your store. If any changes take place in their account, then update them on your store as soon as possible so that there is no delay in getting paid for orders.

4. Currency Conversion Rate Failed

Currency conversion rates are always fluctuating, and it can be difficult to keep up with the changes.

The WooCommerce currency conversion rate failed plugin is one of the most popular plugins for WooCommerce stores. It automatically updates the conversion rates every time a customer pays in a different currency than their own.

WooCommerce also has an add-on that will allow you to sell products that are not yet available for sale by account holder due to tax rules.

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